Terms of Uses
Acceptance of Terms & Conditions
Welcome to devadevi’s Terms and Conditions,
Please read the T&C carefully before you start to use the Application. By using the Application it means that you already agree that you have read and understood the terms in these T&C are applicable to you. If there are separate T&C applicable to a specific kind of Service, the User shall also comply with the separate T&C as well as these T&C in using the Service.
devadevi might amend the T&C at any time including the Interaction Policies and Data Privacy Policies, from time to time due to variety of reasons including to reflect changes in or requirements of the law, new features, or changes in business practice of Application. The updated version of this T&C will be posted https://devadevi.id/terms. The amendments will be effective and applied once they are posted on our Website or Application. This is an individual responsibility to regularly review our Terms and Conditions. When you continue use our application after the amendments whether you have review it or not, you are still considered bound by the amendment.
These T&C set forth the terms and conditions for the use of any and all services provided by Application to users of Application.
devadevi is a technology company which provides a platform for clients to obtain services provided by partner. devadevi’s role is merely to link the consumer with such partner. devadevi is not responsible for the acts and/or omissions of any partner, and any liability in relation to such services shall be borne by the partner.
Eligibility and Account
The User is not authorized to create an Account or access or use the Services of Application unless the User fulfil this following condition:
1. The legal capacity to enter or sign up into the Application agreement requires you to be at least the age of eighteen (18) years old. You can not enter into the Application agreement if you are below eighteen (18) years old. Therefore, the personal information that you provide us shall be true and accurate.
2. You can sign up your account from the Application or Website. To create an account you have to provide accurate, complete, truthful, and update information related to yourself.
3. Only Premium Members may make an order and complete the payment through the Application.
4. To become a Premium Member or access and use the Service, you must subscribe and complete the payment through the Website.
5. You may not create accounts for fraudulent or misleading purposes or commit violations in using the Service based on the laws and regulations of the Republic of Indonesia. You will only use the Application and Service for their intended and lawful purposes.
6. Your are responsible for any activity and maintaining the security of your password on your own account. We are not responsible for any acts in connection to your account.
7. You must keep the password of the account confidential with the obligation to not share and/or disclose it to any third party.
8. You are solely responsible for your interactions with other Users since the Application does not conduct any criminal background check on the User.
9. Application is not responsible for your conduct on or outside the Application. You agreed to use cautions in all interactions with other Users.
10.The Application reserves the right to disable the Account at any time, in our sole discretion, if the Application suspect you has failed to comply with our T&C and/or might cause the damage to or impair the Services or infringe or violate any third party rights or violate any applicable laws and regulations of Republic of Indonesia.
Compatibility
We will always continuously develop the Application in order to support all the devices and models in markets to access the Application. However Different versions of devices might have firmware or settings that are not compatible with The application. Therefore, we have no liable in the compatibility of the Application with any particular mobile device or other hardware.
Ratings
Members and Talents are allowed to rate each other to provide a review between the Users. The ratings will be logged onto devadevi’s system and devadevi has the right to analyse all the rating received.
Complaints
Any complaints between Member and Talent must be taken up with each other directly.
Intellectual Properties Ownership
All information and content available on the Application, including
but not limited to trademarks, logos, service marks, features,
functions, text, graphics, logos, button icons, images, audio clips,
data compilations and software, and the compilation and organization
thereof ("Content") is devadevi’s intellectual property and is
protected by the laws and regulations of Republic of Indonesia, and
international trademarks and copyrights law under of Madrid Protocol.
Data Usage and Privacy
1. The Application may collect or has collected any private information on the User from various sources.
2. Subject to any stipulation in Data Privacy and Policy, The Application reserves its royalty-free, non-assignable, nonexclusive, revocable, and non-sublicensable right to host, store, use, copy, display, reproduce, adapt, edit, publish, modify, and distribute your information and the Account for the purpose of The Application usage.
Representation, Warranties, Indemnity, and Limitation of Liability
The Application does not make any representations and/or warranties of any kind whatsoever, expressly or impliedly, in connection with:
1. The T&C.
2. Any interruption of the any services provided on the Application.
3. Accuracy of the information provided by any Users.
4. Your activity that occurs under the Account, inside and/or outside the Service and Application
5. Your compatibility with other Users.
You agree to indemnify The Application for any loss, damages or costs, including legal fees, that resulting from any third party claim, action, or demand, in relation to arising from:
1. Laws, regulations, and the T&C.
2. Use of software robots, spiders, crawlers, or similar data gathering and extraction tools, or any other action you take that imposes an unreasonable burden or load on the Service.
3. Any information and/or content transmitted, uploaded, posted, shared, distributed, reproduced by the Users.
4. Your activity that occurs under the Account, inside and/or outside the Service and Application.
Dispute Resolution
1. The T&C and all matters arising from or connected with it are governed by and will be construed in accordance with the laws and regulations of Republic of Indonesia.
2. Any provision of the T&C held to be invalid, illegal, or unenforceable in any jurisdiction shall, as to such jurisdiction, be ineffective to the extent of such invalidity, illegality or unenforceable without affecting the validity, legality and enforceability of the remaining provisions hereof, and the invalidity of a particular provision in a particular jurisdiction shall not invalidate such provision in any other jurisdiction.
Membership and Payment Method
Only a subscriber may make an order on the Application. In addition, to subscribe you have to complete a payment from the website, only then you can become a devadevi’s Premium member. If the Premium member would like to make an order, the Member will have to compete a full payment. Your devadevi subscription will automatically continue until you decide to terminate it. The payment method to do a subscription it is a current, valid, and accepted method of payment, as may be updated from time to time.
Cancellation, Termination, and Refund
1. For Members:
a. You may cancel your order base on acceptable cancellation reasons at any time before three hours from the time of the appointment. The cancellation may incur a penalty charged at 50% of the payment. But if the one who cancels the order is the talent then the order payment will be 100% refunded to the member.
b. You may cancel the subscription from the Application at any time before payment is made for such future orders.
c. If you cancel the subscription you will continue to have access to the devadevi service through the end of your billing period. The payments are non-refundable and we do not provide refunds or credits for any partial membership periods or unused devadevi service.
2. For Talents:
a. You agree that high cancellation rates will impact the Member’s experience and negatively impact the reputation and branding of devadevi. You may cancel an order but the cancellation is base on acceptable cancellation reasons. devadevi reserves the right to amend the acceptable cancellation reasons from time to time
b. The Talent may log out their account from the Application before payment is made for such a future orders.
3. In rare circumstances where we find it appropriate, devadevi’s will cancel orders based on, but not limited to, the following reasons:
a. if the Talent is late and unresponsive for more than one hour while the order is marked as Late and the member money will be refunded 100% from the payment
b. if the Member is abusive and throwing threats towards the Talent, talent may walk out and the job consider completed.